Shipping & Delivery Policy

1. Digital Products

• Delivery: E-books and digital magazines are delivered instantly upon successful payment.
• Access: You can access your digital purchases through the Dainik Nirman App or via the link sent to your registered email address.
• Issues: If you do not receive access within 2 hours, please contact our support team.

2. Physical Products (Books)

• Processing Time: Orders for physical books are typically processed within 2-3 working days.
• Shipping Time: Depending on your location, delivery can take 5-7 working days after dispatch.
• Shipping Partners: We use reliable third-party courier services to ensure safe and timely delivery.
• Tracking: Once dispatched, a tracking ID will be sent to your registered email or mobile number.

3. Shipping Charges

Shipping charges for physical books are calculated based on the weight of the package and the delivery location. These charges will be clearly displayed at the time of checkout.

4. International Shipping

Currently, we only ship physical products within India. However, digital products can be purchased and accessed from anywhere in the world.

5. Damaged or Missing Shipments

If you receive a damaged book or your shipment is missing, please report it to us within 48 hours of the expected delivery date at dainiknirman@gmail.com.

6. Address Change Requests

If you need to change the delivery address, please contact us within 12 hours of placing the order. Once the order has been processed or shipped, we will not be able to change the address.

7. Delivery Attempts

Our courier partners will attempt to deliver the package thrice before returning it to us. Please ensure someone is available at the provided address to receive the shipment. Additional shipping charges may apply for re-delivery.

8. Contact Us